Ordering a custom-made wig from our website is a fun and easy process.
Here’s what to expect:
Get in touch with us! We’ll schedule a video consultation or phone call where we can discuss your vision for your dream wig. We’ll also show you how to take the correct measurements and assist you with that.
Let’s get creative! During the consultation, we’ll explore different options for color, length, and thickness to create the perfect wig for you.
Place your order via our shop and confirm the details with us.
Make your payment and sit back and relax!
Our team will work their magic and craft your custom-made wig. Allow 3-6 weeks for production and final inspection. We’ll keep you updated every step of the way.
The moment of truth! Before shipping, we’ll send you few photos of the final product for your approval. This way, you can be sure that you’re completely satisfied with your custom-made wig before it arrives at your doorstep.
Unwrap your brand new custom-made wig and enjoy!
Please note that all wigs are final sale and cannot be returned or exchanged. If you have any questions or concerns, please don’t hesitate to contact us.
We are dedicated to providing you with the highest quality and personalized service. Thank you for choosing us to create your dream wig!
At MAY, we are dedicated to providing you with top-quality, custom-made wigs crafted exclusively from 100% human hair. Our hair is sourced from European, Brazilian, and Russian donors, ensuring that our wigs meet the highest standards of quality.
Our standard cap construction features a 13×6 front lace cap, designed to create a natural-looking hairline and offer ease of styling. This cap is the perfect choice for those experiencing hair loss or anyone seeking a stylish makeover.
Our wigs are designed for individuals who want to look and feel their best. We understand the significance of having a wig that not only looks great but also feels comfortable, and we’re committed to offering a diverse range of options suitable for everyone.
If you can’t find the exact colour you desire on our website, don’t worry. Simply contact us on WhatsApp at +44 7703559467, and we’ll create a custom colour that matches your preferences. All our units are meticulously handcrafted, ensuring that every wig is unique.
Please note that our standard processing time is between 3 to 6 weeks. However, during busy periods, this timeframe may extend slightly. We appreciate your patience and understanding as we work diligently to create the perfect wig for you. Your satisfaction is our priority, and we’re here to help you look and feel your best.
We offer custom-made wigs made with 100% human hair, specifically European/Caucasian hair. We use a 13×4 front lace cap, but we can also customize 13×6 or full lace caps upon request.
To place an order, please schedule a video consultation or phone call with us to discuss your vision for your dream wig. We’ll assist you with taking measurements and choosing the perfect color, length, and thickness. Once the details are confirmed, you can place your order and make your payment.
The production time for a custom-made wig is 3-6 weeks. We’ll keep you updated every step of the way and send you photos of the final product for your approval before shipping.
Before shipping, we’ll send you photos of the final product for your approval. You can make small changes to the color at this stage free of charge. However, once the product has been shipped, we cannot make any further changes.
All wigs are final sale and cannot be returned or exchanged. We recommend that you are certain of your color and style choices before placing your order.
We recommend that you use a wig brush or wide-tooth comb to detangle your wig, and avoid using heat styling tools. We will give you all the instructions regarding how to take care of your wig after you receive it.
You can contact us directly on WhatsApp or email. We’re more than happy to assist you with any questions or concerns you may have.
We use only the highest-quality human hair and materials in our wigs, and all of our wigs are hand-made by experienced wig-makers. We inspect each wig thoroughly before shipping to ensure that it meets our high standards of quality.
During your video consultation, we’ll discuss your preferences and help you choose a wig that complements your face shape and personal style. We’ll also assist you with taking accurate measurements to ensure a perfect fit.
Yes, our wigs are suitable for people with hair loss or medical conditions. We understand the importance of finding a wig that is comfortable and looks natural. We will work closely with you to create a wig that meets your specific needs.
We understand that privacy is a major concern for many of our clients. We take all necessary precautions to ensure that your information is kept secure and confidential. We will also never share any information about your purchase or consultation with any third parties.
We will do our best to match the wig as closely as possible to the picture. However, as all wigs are hand-made and every screen can show color slightly different, we cannot guarantee that the wig will look exactly like the picture. The acceptable difference is one tone lighter or darker.
It is important to double check your measurements before placing your order to ensure the best fit. However, if you find that the wig does not fit properly due to incorrect measurements, please contact us immediately. We will do our best to assist you, but please note that once the measurements are provided, the wig will be custom made based on those measurements and it will not be possible to make any changes or adjustments. If you are unsure about taking your measurements, please let us know during your consultation and we will assist you in taking the correct measurements. We want you to be completely satisfied with your purchase and will do our best to ensure that your wig fits perfectly.
We do not purchase hair from individuals as we cannot guarantee the quality or authenticity of the hair.